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Shipping policy

 

Processing Time: Orders placed before 12:00 PM PST will be processed and shipped within 1-2 business days. Orders placed after 12:00 PM PST will be processed the following business day. We do not process or ship orders on weekends or holidays.

Shipping Rates and Delivery Times:

  • We offer standard shipping for a flat rate of $7.
  • Expedited shipping options are available at checkout for an additional fee.
  • Delivery times vary based on destination and shipping method selected:
    • Standard Shipping: Typically arrives within 3-7 business days.
    • Expedited Shipping: Guaranteed delivery within 1-3 business days, depending on location.

International Shipping: At this time, we only ship within the United States. We do not offer international shipping.

Order Tracking: Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can also track your order through your account on our website.

Shipping Restrictions:

  • We do not ship to PO Boxes. Please provide a physical address for delivery.
  • We are not responsible for delays in shipping caused by weather, natural disasters, or carrier delays.

Contact Us: If you have any questions about our shipping policy or need assistance with your order, please contact our customer service team at info@dermacaremd.com or 786-231-3115.

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